Why should my dogs go to day care?
Your dog needs stimulation to get them through the day too. Rather than being at home sitting in the backyard, staring at four walls, or lazing around all day creating the risk of boredom activities like ripping up your favourite plants or ripping apart your favourite clothing; your dog gets the chance to exercise, interact with dogs with personalities similar to theirs and receive love and cuddles from the crew here at diggiddydoggydaycare.

Can I see the centre before booking my dog in?
We encourage all dog-parents to visit us at diggiddydoggydaycare® before making any bookings to see our award winning facility and ensure you are comfortable entrusting our staff with your beloved pet. Please call to arrange a visit, or drop by during business hours. Tours are held between the hours of 9am – 4pm Monday – Saturday.

I have a small dog. Is he/she safe at diggiddydoggydaycare®?
Absolutely. Our play groups are divided according to both size and temperament, ensuring that each dog only associate with suitable playmates. All groups have constant supervision, to maximise safety.

Will you feed my dog?
We use only Blackdog Liver treats and premium pet food treats at diggiddydoggydaycare®. Due to the energetic nature of their play and activities, we do not feed dogs full meals unless on request, but instead reward good behaviour and training success with small amounts of treats.

What does my dog have to play with?
We use a great range of Aussie Dog Products and Rogz durable toys. These products are not only stimulating for your canine but also completely washable, non-toxic, hard wearing and safe for all dogs. We have balls, tug toys, bungee toys hanging from the ceiling, agility and more… what more could a dog want?

Can I bring my dogs’ favourite toys, blanket, bed, etc?
We ask that all belongings of the dog are left at home. Not only is this due to hygienic purposes, we must maintain equality with all dogs within the centre and do not accept any outside influences that may increase the risk of a dog being protective of his/her belongings.

What happens if a dog becomes dominating or aggressive?
Our first priority is the safety of all our dogs, so we have designed a ‘time-out’ area so dogs can be removed from the play ground instantly.

Will my dogs toilet training at home change?
No – dogs learn by association, and they make associations whenever they are awake and interacting with their environment. The day care environment is far different to being in their home environment. Although we do our utmost to make the centre as homely and comfortable as possible; the smells, interaction and associating the stimulus of the centre with day care only is the key to ensuring toileting and other training is retained at home. To help understand this association further; when the door bell rings and your dog barks, it is a classically conditioned response. In other words, the dog is not making a choice on whether to bark or not is his/her hardwired instinct is to warn the pack of a possible intruder. If you reach for their leash this depicts a walk. Reaching for their food bowl means dinner is expected soon. Even stories we have heard from our human clients; reaching for the car keys in the morning means excitement and a trip to diggiddydoggydaycare®!

Is the management and staff experienced in animal handling and patient at all times?
We have a highly qualified crew here at diggiddydoggydaycare®, all of which are experienced in animal handling, including all managers who are certified in Canine First Aid.  To work within the diggiddydoggydaycare® environment all employees must possess energy, a passion for animals and above all patience. We have a very high expectation of all of our crew to ensure you have100% confidence that your dog is with the best in the industry.

Why are there no plush furnishings?
Here at diggiddydoggydaycare we pride ourselves on up keeping a clean, hygienic environment at all times. We do our utmost to provide comfortable bedding within a cosy environment for our beloved clients.

Is my dog playing on concrete?
The centre has shock resistant rubber flooring installed throughout all play areas. This not only greatly reduces the risk of injury, it also provides warmer more comfortable environment for our clients.

Are the dogs taken for walks during the day?
The centre provides an scheduled and routine exercise program for each of the dogs throughout the day. A day of daycare for any dog is a huge day of exercise both their body and their mind. This can be quite tiring and must be highly managed to ensure every dog’s energy is conserved and controlled to meet each dog’s individual requirements. If you were able to spend all day with your dog at the park you can imagine how exhausted they would be, plus it is not a realistic expectation to put that level of exercise of any living being who is not used to it. The main aim of the centre is to encourage socialisation and interaction within a safe indoor park environment which includes what we believe to be a very important aspect; learning how to relax and remain calm around other dogs.

What if I still have questions?
Contact the diggiddydoggydaycare® crew at any time. Our business hours are Monday to Friday 7.30am-6.30pm and Saturdays 8am-4pm. We’d be more than happy to help you, and want everyone to understand why diggiddydoggydaycare® truly is the best environment for your dog!