As of Saturday the 4th Feb 2012, we are offering 2 hours play and a dayspa essential bath treatment (Total of 3 hours) for $60 (Small dogs) and $65 (Med/Large dogs). This is a massive saving of $17 !!

The times for this fantastic offer are 10.00am – 1.00pm or 1.00pm till 4.00pm. We only have 6 spots available so Call Aimee on 96827297 asap and book your place.

* Passes cannot be used in conjunction with this offer
* Payment to be made on the day, upon drop off

If you have any other questions about this offer please do no hesitate to Facebook, or call 9682 7297.

Look forward to seeing you on Saturday xx

With love,

Jeanette, Nicole, Aimee, Robyn, Kat, Tamara, Amanda, Charlotte, Jo, Zoe , Hayley, Caroline, Shelby and Rachel xxxxx

Exciting news though, we have rescheduled as it is simply not an option to not celebrate such a fabulous year with you all. Well, the crew put their heads together and thought of an idea that would not interfere with your precious December weekends leading up to Christmas  and came up with a great alternative – A TWILIGHT PARTY!

We are very excited and would love to see you all  on Wednesday, 7th December for some bubbly and BBQ (best combination we think…).

YAY!!!!

We are very excited here at diggiddy HQ and can’t wait to see you all dressed in your Christmas finery at our annual client Christmas party 2011.

Don’t forget to RSVP

Now in their 14th year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies’ own clients – and are therefore an indication of a well run, healthy business, worthy of patronage.

The award focuses on seven criteria, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.  A list of over 4500 businesses who have achieved this standard can be viewed at  www.achiever.com.au

Diggiddy Doggy Daycare achieved a 97.78% overall score for Customer Service and Relations, topping all other Victoria Animal & Pet Services & Supplies businesses. The 2011 Australian Achiever Award proves Diggiddy Doggy Daycare delivers on the promise of customer satisfaction.

Owned and operated by Jeanette and Nicole Farren for four years, Diggiddy Doggy Daycare works with a team of 13. The business specialises in dog day care, grooming, Function Hire, and retail pet accessories. A special feature is their pick-up and drop-off taxi.

Some comments received from Diggiddy Doggy Daycare customers were:

They are exceptional at what they do and have always been able to meet my demands. They show great care for me and my dog so I feel that I leave him in good, safe, hands. The staff are very professional, friendly, approachable with excellent customer service and they are very knowledgeable about different dog breeds  They don’t see this as a business, but as a passion.

I have a young Beagle who is very energetic so I take him because I want him to socialise with other dogs. All the dogs are supervised at all times by the staff who are caring, professional and friendly. Nicole is very knowledgeable about all breeds and her customer service is excellent. The premises are always kept very clean and the staff make you feel welcome.

I find the staff very friendly, professional, knowledgeable and perceptive. My dog attends five days a week so he is a fulltime dog and he just loves going there. They do some behavioural training and they have a full range of services available if you want them. All the dogs are always supervised and the customer service from the staff is excellent.

Thank you to all our clients for their constant support. This award is for you!

http://www.heraldsun.com.au/ipad/families-turn-to-hired-help/story-fn6bfm6w-1226085888804

Check out this fantastic episode of Hound TV filmed at diggiddydoggydaycare. There are many of our gorgeous pooches featured and they all look fabulous on the small screen.

Enjoy xx  Hound TV 11072011

“Dear Birth Family

Got to tell you about our Number 3s episode today, it was just like the Huggies add, kind of anyway.

Well I went off to school today, had a great day playing with all of my mates, left the young buck behind, so mum and Mia could have a girls day out today. SO be it, I don’t mind so much any more, starting to bond with her, wish she would play with me a bit more, but we are getting there. I really like to play all the time, she doesn’t, she has to hang out with mum all the time, She has a terrible connection to mum’s ankles.

Anyway, mum brought her inside the creche to pick me up and she stunk.
Mum had left her in the car by herself for 20mins, whilst mum went to the supermarket to stock up on food for us, no biggy really unless you are Mia.
Turns out she suffers from separation anxiety. Mum could hear her crying from 200 metres away in the car park. When mum got close to the car, not only could she hear her crying but she could smell her.
OMG. She worked herself up that badly that she had diarrhea all over the back seat of the car. Not only did she do that, then she proceeded to jump all the way through it and get it all over her paws, then she plastered it all over the windows and the rest of the car, she is a really bad paw painter really. OMG, It was just like the Number 3’s poo explosion advertisement.

With no other option, mum had to put towels all over the mess and then get in the car, windows down of course and come and pick me up.

Not trusting Mia to be left in the car, she had to bring the stink bomb into the creche reception. Oh how embarrassing, having your sister and mum by this stage come and pick you up stinking of poo. My teacher tried to clean her up a bit, but seriously a major, and I mean major bath was in order.

We get to the car and I go to jump in, you have to be kidding. I’m not getting in there. No way was I going to get in that car, stinking like that. Mum had to push my backside in, and beg me to get in. So I did, and I quickly jumped into Mum’s seat. No way was I sitting in that muck. Mum throw Mia in the back seat. Mia just laid in her own mess, so she should, she did it. God why do I have to put up with this. Mum had to push and push me to at least sit in the passenger front seat.

Kind of a bit of a problem. I didn’t fit.

So I had to sit with my backside on the hand break. Please mum at least wind down the window. That’s better. We took off with me sitting in the front passenger seat and my head and tongue hanging out the window, gasping for breath, You have no idea how bad it was. Got a few good laughs out of people on the street and passing cars. If only they knew why.

We got home and I fell out of the car, I couldn’t get out fast enough. OMG that was extremely bad. Mum wasn’t saying anything, Not to me and definitely not to Mia. Think she was for sale at that point.  Probably really cheap too, like for Free.

Got in the house, mum still not talking to us, not my fault, I did notice that Mia wasn’t hanging out with Mum’s ankles, wise move really. Mum silently got a bath going, not for me I hope. Phew it was for her, Mia wasn’t happy about having a bath at such a late hour, but mum wasn’t happy either about doing it, because we were all due at my mate Pickles house for dinner, and now because of the poo explosions we are running late.
Mum had to clean the car, my car bedding and all of the towels before we could go any where.

Finally we got to Pickle’s house, his mum wanted to have Mia come and live with her. Mum said she will think about it. By the end of the dinner, and after some serious time out, Us puppies were put out side, don’t see why I have to be punished, I didn’t do anything wrong. Mum sneaked me food through the window, whilst the others weren’t watching, so I knew mum wasn’t mad at me.

All in all, we had a good night, and the 3 of us walked back home through the park. Since I’m the eldest I get to lead the youngest, and Mum leads me. It works best this way. We are kind of like a walking chain reaction. Anyway I have better control over the young buck, than what mum does, and it helps with her anxieties.

So it looks like we have to work on Mia’s separations anxieties. Good luck with that one Mum, she is a major cry baby

Have fun
Love Scuzzi